Contact us

Redwood Financial Horsham offices

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY


Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

Main Office
10 Foundry Court, Foundry Lane,
Horsham, West Sussex RH13 5PY
Tel: 01403 230440
We can respond to your enquiry more quickly if you leave a contact number.